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Documents related to » customer relationship management research for global manufacturing


SAP Manufacturing
Managing complexity while enhancing agility is a real challenge. To respond to customer needs, manufacturers must reduce their time to market and time to volume. And to respond to demand and supply shifts, they must be able to adapt to changing situations. To meet these challenges, companies require integrated solutions ensuring that manufacturing runs at the pace of their business.

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/19/2006 11:11:00 AM

CRM for Manufacturing vs. Regular CRM » The TEC Blog
CRM Filed Under ( Customer Relationship Matters ) by Gabriel Gheorghiu  ( see bio )   A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with more information on

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Aplicor, CRM, customer portal, dynamics, eBestMatch, Empower CRM, ERP, iEnterprises, infor, lawson, Manufacturing, microsoft, NetSuite, Pivotal CRM, Power Suite, Sage, SalesLogix, Surado, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-09-2009

How to Choose a Manufacturing System
Your Challenge: Get Decision Makers' Approval for a Manufacturing System. Specific, Measurable, Achievable, Relevant and Time-Bound. If you’ve worked for more than one manufacturing company, you know that each one is different. Different processes, systems, problems—all these variations mean you need a system tailored to your needs. And with so many available solutions, you could spend months looking at demos, and still not find it. However, you can start by asking yourself eight simple questions.

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
12/8/2006 12:51:00 PM

Manufacturing 2007 Executive Summary
Manufacturing 2007 Executive Summary. Papers and Other Package to Use In Your System for Manufacturing. For a decade, IndustryWeek and the Manufacturing Performance Institute (MPI) Census of Manufacturers have provided data to US manufacturers. This year, MPI fielded a similar survey in Canada, offering an intriguing look into the differences between the Canadian and US manufacturing landscapes. This executive summary presents combined data from these surveys, aimed at helping manufacturers meet future challenges.

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: systems 27.2% 28.1% 22.1% Customer relationship management (CRM) 20.5% 19.8% 24.4% Product data management (PDM) 20.4% 19.7% 24.4% Mobile management (wireless systems) 17.4% 17.0% 19.7% Online selling 17.1% 17.4% 15.8% Asset management (e.g., CMMS) 16.8% 15.4% 25.2% Warehouse management systems (WMS) 15.2% 15.0% 16.5% Supply-chain management (SCM) 11.4% 12.6% Transportation management systems (TMS) 10.3% 10.3% 10.2% Manufacturing execution systems (MES) 9.3% 8.9% 11.8% RFID systems 6.3% 6.5% 4.7% ERP II
12/3/2007 3:11:00 PM

The Steel Manufacturing Industry: What Use Is an ERP System, Anyway? » The TEC Blog
financials, human resources (HR), customer relationship management (CRM), forecasting, planning, order management, inventory management, asset management, distribution, and transportation can be facilitated with an ERP system. However, detailed operations of scheduling, quality, production tracking, constraints planning, capacity planning, multi-dimension, grades, etc., can only be performed efficiently by industry-specific manufacturing execution system (MES)/advanced planning and scheduling (APS)

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Advance planning and Scheduling, APS, ERP, MES, MOM, Oracle, SAP, SCM, Selection Process, service oriented architecture, soa, Steel manufacturing, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-08-2009

NetSuite Finds Cloud Manufacturing Following Down Under » The TEC Blog
financials, inventory management, fulfillment, customer relationship management (CRM), process workflow, project costing, and reporting, as well as other core processes. As part of the solution, Headland even developed its own service management system, NextService Software , within NetSuite, which uses a mobile application to view active tasks, record travel time, and status per service technician. Precision Mechatronics and its stable of companies in Australia, Taiwan, and the U.S. provide

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Cloud Computing, CRM, ERP, industry watch, NetSuite, netsuite oneworld, SaaS, suitecloud, SuiteCommerce, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-07-2013

glovia G2 Is Now TEC Certified for ERP for Discrete Manufacturing » The TEC Blog
Manufacturing Filed Under ( Customer Relationship Matters , Manufacturing Operations ) by Ted Rohm  ( see bio )   I am pleased to announce that Glovia International’s G2 enterprise resource planning (ERP) solution is now TEC Certified and available for online evaluation of ERP for discrete manufacturing solutions in TEC’s ERP Evaluation Center. Glovia has more than 30 years of experience developing its solution to meet the needs of discrete manufacturers. And, based on the data evaluated by

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: discrete ERP, discrete manufacturing, enterprise resource planning, ERP software, glovia, glovia G2, glovia international, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
27-12-2012

Windows 2000 Releases to Manufacturing - Finally
Microsoft Corp. said Wednesday it finished work on its long-awaited Windows 2000 operating system (a/k/a Win2K), wrapping up a long and painful development project that also represents Microsoft's best hope of dominating Internet computing.

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Microsoft relied heavily on customer testing/feedback. This feedback, while helping to improve quality, is believed to have resulted in some features being dropped. Microsoft has priced Windows 2000 aggressively, and we expect this will add to the number of early adopters. If it becomes clear that Win2K has overcome the reliability and small-enterprise-only concerns that have hurt Windows in the past, then we expect Microsoft s market share will increase more rapidly . User Recommendations Windows 2000
12/22/1999

ERP in Manufacturing 2012: The Evolving ERP Strategy
This Aberdeen Group report, based on over 170 survey respondents in manufacturing, provides best-in-class manufacturing approaches to ERP strategy. Today, 92% of manufacturers have implemented ERP. Still, recent data finds that a successful ERP implementation goes well beyond just putting it into place. ERP, and the organization itself, should be constantly moving forward. Successful manufacturers tailor ERP in reaction to business change and needs including adding new functionality or mobile access.

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/15/2013 1:56:00 PM

Manufacturing Strategy: An Adaptive Perspective
Adaptive manufacturing enables companies to produce goods efficiently and manage variability proactively. However, it must be managed as an end-to-end, closed-loop process with tight linkages between manufacturing applications, adjacent enterprise applications, and—most importantly—the technology behind these applications. Such integrated networks enable the process visibility and collaboration capabilities that, ultimately, are the key to building an adaptive manufacturing enterprise.

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/19/2006 11:06:00 AM

Selecting ERP for Engineer-to-order Manufacturing
The enterprise resource planning (ERP) needs of engineer-to-order (ETO) manufacturers differ from other manufacturers. How can an ETO select ERP for project visibility and control? Most enterprise resource planning (ERP) software was not designed for a project-oriented environment like engineer-to-order (ETO). How do the needs of ETO manufacturers differ from more traditional manufacturers? And how can an ETO manufacturer go about selecting ERP software that truly meets their needs for project visibility and control? Download this white paper to find out more.

CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH FOR GLOBAL MANUFACTURING: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/29/2012 2:37:00 PM


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