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Abstract:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship management systems. The benefits of a customer relationship management system that can be applied to a supply
chain can streamline operations and increase bottom l (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship mana...
Published:
2007-07-13
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Abstract:
Manufacturing operations are characterized by a need for factory transformation management. Via software that uses a "virtual
factory" approach to synchronize the supply chain, Pelion Systems is attempting to establish a new market category, manufacturing
process optimization, to satisfy this need. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Manufacturing operations are characterized by a need for factory transformation management. Via software that uses a "virtual
factory" approach to...
Published:
2006-01-31
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
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Abstract:
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges
by allowing them to restructure their supply chains, align business processes, define and establish company-supplier relationships,
and integrate information systems to share in (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges
by allowing them t...
Published:
2007-01-19
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
SSA Global's strategy to grow both organically and through acquisition while developing an end-to-end suite of applications
with one open platform architecture has allowed this traditional enterprise resource planning vendor to evolve into a supply
chain management solutions provider. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
SSA Global's strategy to grow both organically and through acquisition while developing an end-to-end suite of applications
with one open platform...
Published:
2006-01-19
-
Abstract:
Although a relative newcomer, the Process Manufacturing Solutions division of SCT has been able to remain focused on the
process manufacturing industry. With the exit or weakening position of most other process-focused vendors, SCT should thrive.
However, its low profile marketing strategy, undeveloped c (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Although a relative newcomer, the Process Manufacturing Solutions division of SCT has been able to remain focused on the process
manufacturing ind...
Published:
2001-01-15
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Abstract:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its
mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal
to smaller enterprises with less complex processes. Soft (...)
Excerpt related to
customer relationship management systems for global manufacturing:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP
All-in-One vertical...
Published:
2004-05-07
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
As long as the "old" software is meeting business needs, new technology is not the change driver, which makes building replacement
products on a new framework a higher risk strategy. Product functionality still matters and, while it is important for enterprise
applications providers to implement the late (...)
Excerpt related to
customer relationship management systems for global manufacturing:
As long as the "old" software is meeting business needs, new technology is not the change driver, which makes building
replacement products on a n...
Published:
2004-06-25
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Abstract:
Mid-market process ERP vendor Ross Systems is being acquired by its Chinese distributor, chinadotcom. Unlike some recent
acquisitions that are based on the consumption of weaker players to pilfer a customer base, this acquisition appears to provide
both parties with solid strategic benefits. This may be (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Mid-market process ERP vendor Ross Systems is being acquired by its Chinese distributor, chinadotcom. Unlike some recent acquisitions
that are bas...
Published:
2003-10-03
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Abstract:
As for the lower-end of the market, SAP has designed SAP Business One to meet the core management needs of dynamically growing
small and midsize businesses, and is moving to better address the specific needs of small manufacturers through a planned
strategic solution relationship with SoftBrands whereby (...)
Excerpt related to
customer relationship management systems for global manufacturing:
As for the lower-end of the market, SAP has designed SAP Business One to meet the core management needs of dynamically growing
small and midsize b...
Published:
2004-05-08
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Abstract:
Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.
Published:
2005-04-11
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Abstract:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of synergistic software developments from other ERP siblings. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of s...
Published:
2006-05-02
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Abstract:
Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue
and margins through decision support and automation software that delivers more effective discount guidelines, in-depth price
analytics, intelligent deal management, and successf (...)
Excerpt related to
customer relationship management systems for global manufacturing:
Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue
and margins through...
Published:
2007-06-06
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Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
-
Abstract:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor of choice for some of the largest companies in the world. (...)
Excerpt related to
customer relationship management systems for global manufacturing:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor ...
Published:
2006-12-11
-
Excerpt related to
customer relationship management systems for global manufacturing:
... an incomparably better global presence. ... and initiate conveyor systems,
vertical lifts ... asset management (EAM), customer relationship
management (CRM), electronic ...
Published:
2009-04-15
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