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Abstract:
Customer relationship management (CRM) solutions have changed. What was once used to help sales personnel maintain records
of contacts, sales-related activities, and individual team progress has now become so much more. But since CRM is now intertwined
with other sales management solutions, it has left b (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Global CRM: Managing the Multinational Sales Force. Source: NetSuite. Document Type: White Paper Description:
Customer relationship management (CRM) solutions ...
Published:
2010-03-11
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Abstract:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship management systems. The benefits of a customer relationship management system that can be applied to a supply
chain can streamline operations and increase bottom l (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship mana...
Published:
2007-07-13
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Abstract:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of synergistic software developments from other ERP siblings. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of s...
Published:
2006-05-02
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes the Classic Fourth Shift solution
and Fourth Shift Edition for SAP Business One, the result of a joint initiative to integrate Fourth Shift functionality with
SAP Business One. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes the Classic Fourth Shift
solution and Fourth Shift E...
Published:
2006-02-28
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges
by allowing them to restructure their supply chains, align business processes, define and establish company-supplier relationships,
and integrate information systems to share in (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges
by allowing them t...
Published:
2007-01-19
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Abstract:
Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue
and margins through decision support and automation software that delivers more effective discount guidelines, in-depth price
analytics, intelligent deal management, and successf (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue
and margins through...
Published:
2007-06-06
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Abstract:
This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com.
The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It
then reviewed the critical differentiating ERP criteria, a (...)
Excerpt related to
resource customer relationship management for global manufacturing:
This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com.
The presentation used t...
Published:
2000-06-30
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Abstract:
SSA Global's strategy to grow both organically and through acquisition while developing an end-to-end suite of applications
with one open platform architecture has allowed this traditional enterprise resource planning vendor to evolve into a supply
chain management solutions provider. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
SSA Global's strategy to grow both organically and through acquisition while developing an end-to-end suite of applications
with one open platform...
Published:
2006-01-19
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Abstract:
Manufacturing operations are characterized by a need for factory transformation management. Via software that uses a "virtual
factory" approach to synchronize the supply chain, Pelion Systems is attempting to establish a new market category, manufacturing
process optimization, to satisfy this need. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Manufacturing operations are characterized by a need for factory transformation management. Via software that uses a "virtual
factory" approach to...
Published:
2006-01-31
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
resource customer relationship management for global manufacturing:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
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Abstract:
Supporting the Lean Value Stream with Technology Solutions. Read White Papers and Other Software for Your Implementation and
for Supporting the Lean Value Stream with Technology Solutions. In today’s manufacturing environment, suppliers and manufacturers
alike need to be highly selective when choosing a (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Supporting the Lean Value Stream with Technology Solutions. Read White Papers and Other Software for Your Implementation and
for Supporting the Lea...
Published:
2010-03-11
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Abstract:
Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer
the challenge of this new reality, vendors now offer enterprise resource planning systems with far more features and functionality
than ever before. But how can an organization choose (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer
the challenge of this ne...
Published:
2009-08-14
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Abstract:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new product
development. It is tailored to discrete and process manufacturers in the electronics, food and beverage, specialty chemicals,
and telecommunications sectors. (...)
Excerpt related to
resource customer relationship management for global manufacturing:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new
product development. It is t...
Published:
2006-02-08
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Abstract:
PeopleSoft's solutions within enterprise resource planning (ERP), customer relationship management (CRM), supply chain management
(SCM), enterprise portals, business intelligence (BI), and supplier relationship management (SRM) functionality provide a
wide scope of features, and very few smaller vendors (...)
Excerpt related to
resource customer relationship management for global manufacturing:
PeopleSoft's solutions within enterprise resource planning (ERP), customer relationship management (CRM), supply chain
management (SCM), enterpris...
Published:
2004-07-28
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Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
resource customer relationship management for global manufacturing:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
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Abstract:
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification
of its broadening collection of supply chain management (SCM) solutions under the SSA SCM brand and formation of a specialized
Strategic Solutions division--which also includes other e (...)
Excerpt related to
resource customer relationship management for global manufacturing:
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of
its broadening collect...
Published:
2004-09-15
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